Ok so I slept in, then got the call that I had 20 minutes to be up and at a clients. Made it!
Had a super morning with my client. One of those rewarding times where your previous instructions and suggestions have been taken to heart and the client has struggled to make it all work. Make a few changes, fix a few entries, and prep the data for the client's year end to go to an accountant in Vancouver. Client is appreciative and loves my work. What could be better????
Yea - then I go to the office.
An insurance salesman that supplies extended benefits to a client that we do payrolls for, takes a strip off my hardest working, dedicated staff. He asks her if she finished her training? Could she do her job? and on and on. OOOOOOH I was so mad!!!!!
Contacted the client to let him know I was about to take on his insurance rep and got his ok. I was to tell the rep to F..O.. Hmmm maybe not quite that much oomph.
Called the rep and he said he didn't say anything that should have upset her - that she must be mistaken. He would never be rude or unfair. HUH! Told him he was WRONG and that he did not have permission to take out his attitude on my staff. Finished the call with him asking to apologize to my staff.
OOOOOh I was so churned up. Called my staff in and reviewed the situation and what elements could be misinterpreted by idiots that sell insurance. Settled all and office was happy and I was still burning.
Retail therapy helped the surface, but my blood pressure was still high 3 hours later. I hate that part of the job!!!!!
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